Frequently Asked Questions (FAQs)

Are The JustAndBest Shop products sold at any other retailers?

JustAndBest.com sells official JustAndBest Shop merchandise exclusively online. There are no other retail stores or online stores that stock The JustAndBest official merchandise.

What is the motivation behind the JustAndBest Shop?

Our goal is to make you stand out from the crowd. We, therefore, focus more on creating highly fancy and adorable products than on the life of the product.

Do you offer Cash on Delivery (COD)?

Yes, we do offer COD.

What method is used for Shipping?

We at JustAndBest Shop offer free shipping on all orders with the leading Shipping Providers under the fastest service possible to your area.

Where is my order?

Typically, we dispatch your order within a day. It may take less than a week to reach your doorstep. Additionally, you will receive email and SMS notifications when your package moves.  You can also track your order by visiting the 'My Account' section on the website. Please do not worry if it doesn't show up immediately as the tracking information may take a while to update!

Can I Return/ Exchange or seek Refund on my order?

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 7 days of receipt of package. Having said that, we are here to make sure that you are happy with what you buy, If you have any other issues reach us at contact@justandbest.com. For detailed information please visit our Shipping & Returns Policy Page.

How can I contact you?

You can contact us through WhatsApp Icon displayed on website or Just leave a message on our 'Contact us' page on the website or email to contact@justandbest.com . We aim to respond to all emails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.

 

We hope you will find all your questions on our FAQ page. If you have any questions or issues regarding orders or quality, you can contact us at any time.