Frequently Asked Questions (FAQs)

Are The JustAndBest Shop products sold at any other retailers?
Official JustAndBest Shop merchandise is sold exclusively online at There are no other retail stores or online stores that stock The JustAndBest official merchandise.

What is the motivation behind the JustAndBest Shop?
Our goal is to make you stand out from the crowd but not to leave you one among them forever. We believe that it's better to burn out than fade away. Therefore, our focus and energy are always on creating highly fancy adorable products rather than the life of the product.

Do you offer Cash on Delivery (COD)?
Yes, we do offer COD.

What method is used for Shipping?
We at JustAndBest Shop offer free shipping on all orders with the leading Shipping Providers under the fastest service possible to your area.

Where is my order?
Typically, we dispatch your order within a day. It may take less than a week to reach your door step. Also, you will receive Email and SMS notifications for every update on your package movement. You can also track your order by visiting 'My Account' section on the website. Please do not worry if it doesn't show up immediately as the tracking information may take a while to update!

Can I Return/ Exchange or seek Refund on my order?

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 7 days of receipt of package. Having said that, we are here to make sure that you are happy with what you buy, If you have any other issues reach us at

How can I contact you?

Just leave a message on our 'Contact us' page on the website or email to . We aim to respond to all emails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.